Terms & Conditions

Welcome to our Website. Please read this document carefully before placing your order. We reserve the right to change these terms from time to time. Any such changes shall not affect any contract subsisting between us at the time of such change. Please check T&C’s before you make any new purchase. We advise you to print and keep safe a copy of these terms and conditions for your reference.

Sale of Goods

Trade Customers


1. Definitions:

– Customer (you) – the person/organisation purchasing the goods.

– Goods – the items to be purchased.

– Seller (us/we) – Tributes Limited (company number 03383743), also trading as Petributes.


2. Basis of sale – in the absence of a specific agreement in writing between the Customer and Seller the terms

and conditions set out herein apply.


3. Price – prices displayed in the price list or quoted to the Customer specifically are exclusive of VAT.


4. Delivery – we will make every reasonable effort to ensure your delivery arrives on time. Sometimes, due to

circumstances beyond our control, deliveries are delayed. Should this happen we will do our best to get your

goods to you as soon as possible and minimise any inconvenience to you, however we do not take

responsibility for any consequential losses that may arise.


5. Receipt of Goods – you should sign for all Goods at the time of delivery and check the Goods as soon as

possible after receipt. You should inform us within 5 days if you have any queries.


6. Selective Distributorship – We reserve the right not to sell goods to any customer whose intention is to resell

the goods through third party platforms including but not limited to Amazon and eBay.


7. Defective Goods – we take care to pack Goods properly and to ensure you receive your order in good

condition. In the unlikely event that the Goods are faulty or damaged at the time of receipt we will replace

them as soon as practicable, or if requested issue a credit note.


8. Payment – unless otherwise agreed in writing, payment for Goods delivered to you must be received into our

bank account within 30 days of the invoice date. We reserve the right to charge interest at the rate of 5%

above the base rate of HSBC Bank plc on any overdue amounts.


All Goods supplied will remain our property until they have been paid for in full. If you sell the Goods you

agree to hold the sale proceeds upon trust for us until they have been paid for in full.


If you have an overdue balance we may suspend or cancel any outstanding orders until such overdue balance

has been received.


9. Returns and Limitation of Liability – whilst we make every effort to ensure the product descriptions and

dimensions we quote are accurate, some variation to specification may arise. We also reserve the right to

change from time to time our product specification without notice. Where for the above reasons the product

does not meet our Customer’s expectation we will accept returns and issue credit notes for amounts invoiced.

To the maximum extent permissible under UK law we will not accept liability for direct or consequential

losses arising from any goods sold by us.


10. Divisibility Clause – This contract is divisible. Each delivery made hereunder shall be deemed to arise from a separate contract and shall be invoiced separately; any invoice for a delivery shall be payable in full in

accordance with the terms of payment provided for herein, without reference to and notwithstanding any

defect of default in delivery of any other instalment.


11. Legal jurisdiction – this contract is subject to the laws of England and Wales.

Payment and Prices

Foreign taxes, duties and import restrictions




Complaint Procedure

Website terms and conditions

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