What do I do if a loved one dies at home?

The loss of a loved one at home can be an upsetting experience, even if their death was expected. Below is a guide on what to do next if your loved one dies whilst at home.

An unexpected death

If your loved one has passed away unexpectedly you should call 999 and ask for the police and ambulance service. If their cause of death is unknown the police will arrange for the body to be moved on behalf of the coroner, so that a post-mortem examination can be carried out.

When a death is expected

If your loved one’s death was expected, perhaps due to an illness, you’ll need to call the family doctor or NHS helpline (111). In most cases, the doctor will issue a Death Certificate so that it can be registered. You’ll also need to contact a Funeral Director so they can arrange moving your loved one’s body into their care.

What’s next?

A death must be registered within five days in England and Wales and within eight days in Scotland. To register a loved one’s death, you’ll need to contact the Registrar’s Office that is local to the person who passed away. If their death was unexpected then you’ll be able to register after the coroner has completed their investigation.

Anyone can register a death but, if possible, it should be done by a family member. You can register a death if you’re:

A relative
Executor of Will
The Police or social workers
You were present at the death
You’re making the funeral arrangements

To register a death, you will need the following information:

The Death Certificate
The deceased’s
Full name
Place and date of birth
Home address
Most recent occupation
If they were receiving a State Pension or any other benefits
Name, occupation, and date of birth of spouse or civil partner (surviving or late)

If possible, you should also take their:

Birth Certificate
National Insurance card or number
Marriage or Civil Partnership Certificate
Driving licence
Proof of address
Passport

Can I arrange the funeral?

In order for a funeral to take place, the death must be registered otherwise you won’t receive a Certificate for Burial or Cremation. However, if you are waiting for the coroner you can begin to plan the funeral arrangements.