Do You Have Questions?

You can find answers to our most frequently asked questions below. For more help, please get in touch

Your Questions Answered

Cremation

What happens to ashes after a cremation?

After cremation, a further process takes place which results in what we know as “ashes”. Once complete, the ashes are placed into a container to return to the funeral director or the family. You can find out more about what happens to ashes after a cremation, and the choices availbable to you, in our article

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Can I put ashes in my garden?

With an increase in the number of cremations, the question of what to do with a loved one’s ashes is a growing area of debate. If your loved one hasn’t left specific instructions for a resting place and your family can’t agree on a location for a scattering, you may be considering other options, such as sharing the ashes with family or keeping them in the family home. But is it possible to keep ashes in your garden and if so, how do you go about it?

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Delivery

Can I specify a delivery date for my urn?

It is not possible to choose your delivery day at checkout, but you will be able to change delivery date after your order has been despatched.

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Funeral Planning

What happens to ashes after a cremation?

After cremation, a further process takes place which results in what we know as “ashes”. Once complete, the ashes are placed into a container to return to the funeral director or the family. You can find out more about what happens to ashes after a cremation, and the choices availbable to you, in our article

Read more >

Can I buy a coffin made in the UK?

Yes, you can. We offer natural woven willow coffins that are hand-made in England, and the willow is also grown in the UK. You can buy Tributes English Willow Coffins from your funeral director.

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Can I put ashes in my garden?

With an increase in the number of cremations, the question of what to do with a loved one’s ashes is a growing area of debate. If your loved one hasn’t left specific instructions for a resting place and your family can’t agree on a location for a scattering, you may be considering other options, such as sharing the ashes with family or keeping them in the family home. But is it possible to keep ashes in your garden and if so, how do you go about it?

Read more >

How to choose an urn

Choosing an urn is a very personal thing and will depend on your own tastes and ideas, as well as the personality of your loved one. It’s a good idea to first consider where you intend to keep the urn.

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Our Products

Can I buy a coffin made in the UK?

Yes, you can. We offer natural woven willow coffins that are hand-made in England, and the willow is also grown in the UK. You can buy Tributes English Willow Coffins from your funeral director.

Read more >

How to choose an urn

Choosing an urn is a very personal thing and will depend on your own tastes and ideas, as well as the personality of your loved one. It’s a good idea to first consider where you intend to keep the urn.

Read more >

What is a keepsake urn?

Keepsake urns hold a small portion of ashes. Keepsakes come in many styles and types so there will always be something that will perfectly suit your wishes for a lovely memento of your loved one. Keepsakes can also be a way for members of the family to share ashes between them as a remembrance.

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What if my goods are faulty?

We want you to be delighted by your Tributes urn. If you receive any Tributes product that is faulty, even one that has been personalised, you can return it to us free of charge for replacement or a full refund.

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Returns Policy

What if my goods are faulty?

We want you to be delighted by your Tributes urn. If you receive any Tributes product that is faulty, even one that has been personalised, you can return it to us free of charge for replacement or a full refund.

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