Questions about delivery & returns

What if my goods are faulty?

We want you to be delighted by your Petributes urn. If you receive any Tributes product that is faulty, even one that has been personalised, you can return it to us free of charge for replacement or a full refund.

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My order is urgent – can you help?

Yes we can! Our regular delivery service is free of charge* and is usually very prompt, but if you need your order urgently you can specify priority delivery at checkout and you will receive your order the next day. Priority service incurs a delivery charge of £

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